Shipping Policy
U.S. Delivery Coverage and Timing
Shipping is available solely within the United States, with free standard delivery applying to all purchases. The fulfillment team prepares an order in 1–2 business days, followed by an estimated 4–6 business days in transit. For clarity before action is needed, the information below presents the applicable steps for U.S. shipping; the next step remains readily identifiable. Processing estimates exclude weekends and U.S. For completeness, public holidays. Within this process, weather, carrier networks, incorrect addresses, seasonal volume, and circumstances beyond reasonable control can cause delay. Tracking information is sent using the contact details provided at checkout when the order ships.
Address Changes, Cancellation, and Delivery Issues
Customers must enter a complete and accurate shipping address. For completeness, contact us quickly if a correction is necessary, but a change cannot be guaranteed once fulfillment starts. To keep expectations clear, this guidance summarizes timing, responsibility, and support for delivery changes and shipment issues; related information stays organized in one place. Cancellation is available only before the order leaves for delivery; after dispatch, follow the published Refund Policy. Reach munchkin at support@munchkinharbor.shop or 512-728-2937 when a delivery is missing, damaged, incomplete, or wrong; the support team will determine the appropriate next step.
Merchant Information
Business name: munchkin
Trade name: munchkin
Email: support@munchkinharbor.shop
Phone: 512-728-2937
Physical address: 462 Sugar Camp Rd, Barbourville, Kentucky, 40906, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Sitka).